Shipping policy
Thank you for shopping at www.asurito.se. This Shipping Policy outlines important information regarding order processing, shipping methods, delivery times, and related terms. By placing an order with us, you agree to the terms outlined below.
1. Order Processing Time
-
Orders are typically processed within 4 business days (excluding weekends and public holidays) after payment confirmation.
-
During peak seasons or promotions, processing times may be extended. If delays occur, we will notify you via email.
2. Shipping Methods & Delivery Times
We offer the following shipping options (may vary by location):
| Shipping Method | Estimated Delivery Time | Regions Covered |
|---|---|---|
| Standard Shipping | [3-8] business days | [Domestic/International] |
3. Shipping Costs
-
Shipping costs are calculated at checkout based on order weight, destination, and selected shipping method.
-
For free shipping promotions, terms and conditions (e.g., minimum order value) will be displayed during checkout.
4. Tracking Your Order
-
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.
-
If you do not receive tracking information within [X] days, please contact us at [Customer Support Email].
5. Delivery Issues
5.1 Failed Deliveries
-
If a delivery attempt fails (e.g., incorrect address, recipient unavailable), the carrier may return the package to us.
-
Additional shipping fees may apply for reshipment.
5.2 Lost or Stolen Packages
-
If your tracking shows "delivered" but you did not receive the package, please check with neighbors or your local post office.
-
If the package is confirmed lost, we will investigate with the carrier and assist in resolving the issue.
6. International Shipping
-
International orders may be subject to customs fees, taxes, or import duties, which are the responsibility of the buyer.
-
Delivery times may vary due to customs processing.
7. Returns & Refunds (Link to Return Policy)
For information on returns, refunds, or exchanges, please refer to our Return Policy.
8. Contact Us
For any shipping-related questions, please contact:
Email: info@asurito.se